Frequently Asked Questions
Everything you need to know about our shapewear and intimate apparel.
How do I find the right size for my shapewear?
To find your perfect fit, we recommend using our detailed Size Guide located on each product page. You will need your bust, waist, and hip measurements to match with our specific compression levels.
What is your return and exchange policy?
We offer a 60-day return and exchange policy for most items, provided they are in original condition with tags attached. For hygiene reasons, certain items like panties may have specific restrictions.
How long does shipping typically take?
Standard shipping usually takes 3 to 8 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.
How should I care for my Leonisa garments?
To maintain the compression and elasticity of your garments, we recommend hand washing with cold water and mild soap. Avoid using bleach and always air dry in the shade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay or Klarna.
Do you ship internationally?
Yes, Leonisa ships to over 100 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.